Getting to yes : negotiating agreement without giving in / Roger Fisher, William Ury, Bruce Patton
Inglés
2ª ed. .— New York : Penguin, 1991 .— 200 p.: il.; 20 cm.
Indices
Getting to Yes has helped millions of people learn a better way to negotiate, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Offers a strategy for coming to mutually acceptable agreements in every sort of conflict and straight-forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.
